STRATEGI PENINGKATAN KINERJA PEGAWAI PT. PLN (PERSERO) UNIT LAYANAN PELANGGAN SUMBERREJO
Abstract
This investigation aimed to discover the approaches utilized by leaders to improve employeeperformance at PT PLN (Persero) Sumberrejo Customer Service Unit. The study employedqualitative research methodologies, gathering information through direct interviews andobservations with the management team at PT PLN (Persero) Sumberrejo Customer ServiceUnit. The amassed data were subsequently assessed using SWOT analysis methods. Theresults unveiled that the internal factors exerting considerable impact were identified asStrengths, while significant external factors were acknowledged as Opportunities. Thesuggested tactic is the SO (Strengths - Opportunities) strategy, concentrating on maximizingexisting strengths and seizing available opportunities to address weaknesses.Keywords: Execution, Tactics, Personnel Management, Strategic Assessment.
References
N. Zaidan. et al, "Strategi Peningkatan Kinerja Pegawai PT. PLN (Persero) Unit Induk
Pembangunan Sumatera Bagian Selatan," Journal of Research in Management
Business and Social Science, vol. 1, No 3, August 2023.
S. Alfid, P. Daniel and F. Richard, "Penerapan Analisis Swot Terhadap Strategi
Peningkatan Kinerja Pt Pln (Persero) Unit Layanan Pelanggan Ambon Kota Bidang
Transaksi Energi," Jurnal Ilmiah Mahasiswa Teknik Industri, Vol. 2 No. 2 Juni
Z. Djamin. et al, "Pengaruh Koordinasi Dan Komunikasi Terhadap Kinerja Karyawan
Pada PT PLN (Persero) Unit Induk Pembangunan Sumatera Bagian Selatan,"
Journal of Research in Management Business and Social Science, vol. 1, No 3,
August 2023.
Y. Rina, et al. "Kinerja Karyawan," Bandung : Widina Bhakti Persada, 2021.
W. Tri, M. Wiedy and S. Hery,"Analisis Kinerja Pegawai Di Badan Kepegawaian,
Pendidikan Dan Pelatihan Daerah (Bkppd) Kota Surakarta," in Jurnal Informasi
Dan Komunikasi Administrasi Perkantoran, Vol 4, No.3, Augustus 2020.
H. Indah, H. Lukmanul and F. Kariena, "Analisis Kinerja Pegawai Sekretariat DPRD" in
Jurnal Manajemen, Vol. 13 (2) 2021, 332-337
Jim Hoy Yam, Manajemen strategi: konsep & implementasi, Edisi Kedua. Makassar:
CV Nas Media Pustaka, 2020. (10)
F. Ahmad, “Pengaruh Gaya Kepemimpinan Terhadap Kinerja Karyawan Pada PT.
Rusindo Expertiza Inspekcija Pekanbaru,” skripsi, Universitas Islam Riau.,
Pekanbaru, 2020. (11)
W. Akhmad, “Pengaruh Motivasi Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan
(Studi Pada Bank Rakyat Indonesia Cabang Sidrap),” skripsi, Universitas
Hasanuddin., Makassar, 2020.(13)
Nurhayana, “Pengaruh Gaji dan Kondisi Kerja Terhadap Kepuasan Kerja Karyawan
Pada PT. Perkebunan Milano PKS Pinang Awan,” skripsi, Universitas Islam Riau.,
Pekanbaru, 2021.(14)
P. Adinda, “Hubungan Antara Kepuasan Kerja Dengan Motivasi Kerja Karyawan PT.
AJ Sequislife Medan” skripsi, Universitas Medan Area., Medan, 2023.(15)
Full Text: PDF
Refbacks
- There are currently no refbacks.